Commission welcomes landmark agreement on Revised Air Passenger Rights

The European Commission welcomes the political agreement reached by the European Parliament and the Council of the EU on the revision of EU air passenger rights. This landmark agreement marks the first overhaul of these rules in over two decades. It modernises and strengthens EU air passenger rights by clarifying existing provisions and reinforcing legal certainty for travellers, airlines, and enforcement authorities across the Union.

Compensation rights, thresholds and claims procedures

Passengers may claim compensation where:

• a flight arrives more than three hours late or
• a flight is cancelled less than 14 days before departure

and this amounts to:

• €250 for flights of less than 1,500 km
• €400 for flights between 1,500 km and 3,500 km
• €600 for flights above 3,500 km

This ensures continuity and predictability for both passengers and airlines.

The main novelty is that, in the event of a disruption, airlines must proactively inform passengers within 96 hours of their rights and the procedure for claiming compensation. To ensure a more efficient handling of passengers’ requests for compensation, procedures are streamlined.

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